Vendor
Agreement.

1. Acceptance; Scope

By registering as a Vendor, listing products, or fulfilling orders via PikiaMarket’s website/app/platform (“Platform”), Vendor agrees to these Vendor Terms (“Agreement”). If Vendor is accepting on behalf of an entity, Vendor represents it has authority to bind that entity.

2. Platform Role; No Agency

PikiaMarket provides a marketplace and related services (e.g., payment facilitation, marketing, logistics coordination where offered). Vendor sells products to customers. Vendor is an independent business and not our agent, partner, joint venturer, employee, or franchisee.

3. Vendor Eligibility and Onboarding

4. Product Listings & Accuracy

Vendor is responsible for all listing content (photos, ingredients, allergens, labeling, claims, instructions, warnings). Vendor must ensure listings are accurate, not misleading, and comply with applicable laws (including FTC advertising rules and FDA/USDA requirements where relevant). Vendor will not list illegal, unsafe, counterfeit, recalled, or restricted items.

5. Food & Safety Compliance

• Products are safe, fit for consumption, and properly packaged.
• Comply with federal/state/local laws (labeling, temperature controls).
• Not expired, adulterated, or misbranded.
• Complete recall/lot tracking maintained.

6. Orders & Fulfillment

Vendor must meet stated fulfillment SLAs, packing requirements, and quality standards. PikiaMarket may pause listings for repeated late fulfillment, cancellations, or poor quality.

7. Pricing & Fees

Vendor sets product prices. PikiaMarket may charge commissions, service fees, payment processing, and marketing fees as shown in the dashboard. Promotion funding responsibilities will be specified per campaign.

8. Payments & Chargebacks

PikiaMarket collects customer payments and remits proceeds per payout schedule. We may withhold or claw back amounts for refunds, chargebacks, fraud, or unresolved disputes.

9. Taxes

Vendor is responsible for income, payroll, and business taxes. Sales tax handling follows Platform configuration; Vendor must provide required tax forms.

10. Returns & Customer Service

Vendor follows PikiaMarket’s return policy. Perishables may be refunded for quality or safety issues. Vendor must provide documentation (photos, lot codes) when requested.

11. Recalls & Incidents

Immediate notification to PikiaMarket is required for recalls or regulatory inquiries. Vendor supports recall execution and bears all costs caused by Vendor’s products.

12. Insurance

Vendor maintains $1,000,000 per occurrence / $2,000,000 aggregate Commercial General Liability. Certificates must name PikiaMarket as Additional Insured upon request.

13-21. General Provisions